Program dossier
Lead teams and positive change
Build leadership capability for service, production and business environments across coffee.
Learners practise communication, coaching and the creation of a learning culture in teams.
01
Designed for
- Store, factory and team managers
- Professionals preparing for leadership roles
- People responsible for internal learning
02
What you will develop
- Set goals and give clear feedback
- Coach for capability and performance
- Design learning activities for a team
ACA PROGRAM
Program structure
The content is organized into focused themes so learners can follow a clear capability-building journey.
Leadership mindset
Role, responsibility and leadership styles.
People & performance
Goals, feedback, motivation and collaboration.
Coaching practice
Listening, questions and development support.
Train-the-Trainer
Design, facilitate and improve a learning session.
Start your journey
Let ACA help you identify the program aligned with your direction.
Share your interest so the ACA team can discuss your learning needs and a suitable development pathway.