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Technology

School of AI & Digital Coffee

AI for Baristas, Marketing and Operations, plus Data Analytics, POS and CRM.

Apply AI and data across coffee

Develop digital thinking to understand AI tools, automation and data from the bar to marketing and operations.

The focus is responsible technology use, starting with a real need and measuring improvement.

Designed for

  • Coffee professionals building digital capability
  • Marketing, operations and data teams
  • Managers exploring AI for their business

What you will develop

  • Frame a problem and select a suitable AI tool
  • Read basic indicators from POS, CRM and business activity
  • Design a scoped digital experiment with clear evaluation criteria

Program structure

The content is organized into focused themes so learners can follow a clear capability-building journey.

01

AI literacy

Concepts, limitations, safety and ethics in AI use.

02

AI for coffee

Application points in product, service and experience.

03

Marketing & operations

Content, automation and AI-supported workflows.

04

Data practice

POS, CRM, analysis and data storytelling.

Start your journey

Let ACA help you identify the program aligned with your direction.

Share your interest so the ACA team can discuss your learning needs and a suitable development pathway.